Sunday, May 08, 2005

No more Smith's italian tomato and basil

I finally sent an email to Smith's company cos I cant stop wondering wat has happened to my fave crisps in da whole wide world.
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I couldnt find Smith's italian tomato and basil anywhere at all! So here's da reply from the Smith's company:

Dear Dee,

Thank you for your recent enquiry. The Smith’s Snackfood Company welcomes consumer feedback as a means of assessing the quality and acceptability of our products and services in the market place, and we appreciate the opportunity to respond to your query.

Our research has shown that consumer preference for this product has declined, while demand for our other products has increased. Consequently, to continue production of the product would not be economically viable and thus, we have deleted it from our present range

Once again thank you for taking the time to contact us.

Yours sincerely,

Consumer Information Centre

"Consumer preference for this product has declined"?!! No fuckin way! Everyone I know likes dis flavour and I always ALWAYS buy it whenever I go to Woolies! Its a real shame that they decided to take it off their range. Im craving for it =(

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